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Supportive Parents

Supportive Parents provide information, advice and support about SEND to children and young people up to 25 years old and their parents and carers. 


Important Update - Covid 19

Further to a decision from the Chair of Supportive Parents, we are currently not offering face to face meetings with local area partners, with service users in our office, or attending third party events.

We are currently delivering our Information, Advice and Support Line remotely and all events will be offered virtually. Service users expecting to attend our surgeries, or drop ins with the parent carer forums are invited to contact us for a booked call by telephone on 0117 989 7725 or by email at, or via our website:

16-25 Virtual Hub.

This is a virtual marketplace aimed at young people in North Somerset with SEND wanting to know about support, activities, youth groups and more in North Somerset this summer.

Please see the latest video's from Supportive Parents:


Any changes to delivery of our information, advice and support line will be advised on our website and social media platform.

We are following, and will continue to follow government advice on containing the virus.  For now, this means continuing with business as usual.  However, we have taken the view that we also need to do everything we can to protect the health of Supportive Parents staff, volunteers and service users and to play our part in containing the virus.  Our service is operating from our main place of work: Royal Oak House. The Information, Advice and Support line is open as usual.

What can we offer?

Telephone Support – You can speak to our Information, Advice and Support line advisors between 9.30am - 4.30pm Monday to Friday all year round. 0117 9897725 or you can e mail us using the form on our website

  • Paperwork – We can help you with planning paperwork, letters, contributions, reports, statutory assessments, reviews, etc
  • Meetings – We can help you to plan and prepare for meetings. We may also be able to provide support at meetings.
  • Face to Face Support – We offer appointments for meetings at our offices and may also be able to offer home visits if needed. These can be offered virtually only at the moment.
  • Local 1:1 Consultations – see our website for details about upcoming evening surgeries.

We aim to encourage parents and children, young people and  professionals to work more closely together in the best interests of children and young people, to voice the views of parents, children and young people and raise awareness of SEND. 


 Understanding SENDIASS for Professionalsis a guide for professionals working with children with SEND. It has information about:

  • who Supportive Parents are
  • what their service offers

If you have questions about the service, email

Who to contact

0117 989 7725
Supportive Parents website

Where to go

Supportive Parents for Special Children
Royal Oak House
Royal Oak Avenue

Time / Date Details

When is it on
Telephone support line is open 9.30am-4.30pm Monday to Friday all year round.

Other details


Referral Details

Parents, carers or young people can contact us directly, no referral is required.  Professionals can support individuals to make contact with us directly.

Related Links
Supportive Parents Information Resource Leaflets

Local offer


Supportive Parents provide information, advice and support about SEND to children and young people up to 25 years old and their parents and carers. 

Contact Telephone
0117 989 7725
Contact Email
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