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Supportive Parents - SEND Information Advice and Support Service

Important Update - Covid 19

Further to a decision from the Chair of Supportive Parents, we are cancelling face to face meetings with local area partners, with service users in our office, and our attendance at third party events from today 16 March.

All trained staff will be working to deliver our Information, Advice and Support Line. Service users expecting to attend our surgeries, or drop ins with the parent carer forums are invited to contact us for a booked call by telephone on 0117 989 7725 or by email at, or via our website:

Please see the latest video's from Supportive Parents:

Any changes to delivery of our information, advice and support line will be advised on our website and social media platform.

We are following, and will continue to follow government advice on containing the virus.  For now, this means continuing with business as usual.  However, we have taken the view that we also need to do everything we can to protect the health of Supportive Parents staff, volunteers and service users and to play our part in containing the virus.  Our service is operating from our main place of work: Royal Oak House. The Information, Advice and SUpport line is open as usual.

What can we offer?

Telephone Support – You can speak to our Information, Advice and Support line advisors between 10am - 2pm Monday, Wednesday and Friday during term time. 0117 9897725 or you can e mail us using the form on our website

  • Paperwork – We can help you with planning paperwork, letters, contributions, reports, statutory assessments, reviews, etc
  • Meetings – We can help you to plan and prepare for meetings. We may also be able to provide support at meetings.
  • Face to Face Support – We offer appointments for meetings at our offices and may also be able to offer home visits if needed.
  • Local 1:1 Consultations – see our website for details about upcoming evening surgeries.

We aim to encourage parents and children, young people and  professionals to work more closely together in the best interests of children and young people, to voice the views of parents, children and young people and raise awareness of SEND.


Who to contact

0117 989 7725
Supportive Parents website

Where to go

Supportive Parents for Special Children
Royal Oak Avenue

Time / Date Details

When is it on
Telephone support line is open Monday, Wednesday and Friday from 10-2 term time only

Other details


Referral Details

Parents, carers or young people can contact us directly, no referral is required.  Professionals can support individuals to make contact with us directly.

Related Links
Supportive Parents Information Resource Leaflets

Local offer


Telephone support line and face to face support for parents, carers and young people in North Somerset.

Contact Telephone
0117 989 7725
Contact Email
Local Offer Age Bands
Preparing for Adulthood
Secondary School
Primary School
Early Years
Needs Level
SEN Provision Type
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