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SOS!SEN is a national charity offering friendly, independent and confidential information and advice for parents and others on Special Educational Needs (SEN) through our free helpline and walk in advice centres. We also offer workshops and document check services.

What we do:

  • walk-in advice centres
  • Free helpline
  • Workshops on SEN topics to empower parents
  • Document check and 1:1 advice
  • Website with information sheets

Our users say:

"Thank you for always being at the end of the phone to help. Your advice has been invaluable in making me realise that as a parent I AM NOT powerless. Thank you!"

Who to contact

02085 383 731
SOS SEN website

Where to go

Creek Road
East Molesey

By train: Hampton Court is in Zone 6 and you can use Oyster Pay as You Go on trains to Hampton Court.
• 35 minutes from London Waterloo.
• You could also get a train to Kingston and then a bus from there.
• The service is run by South West Trains. Information on planned engineering works is on their website Southwest Trains or plan your journey using the TFL journey planner.
By tube:
There is no tube station near Hampton Court. The nearest are Wimbledon (from where you can catch the train) or Richmond (then the R68 bus). Both are on the District Line. London Overground services also run to Richmond station.
By bus:
Bus routes from Kingston: 111*, 216*, 411*, 461, 513. From Richmond: R68* *These services accept Oyster cards, LT cards, bus passes, Travelcards, Freedom Passes and Saver Tickets. For further information about bus routes please go to the Transport for London website. Buses pull up outside the train station, and the SOS!SEN office is opposite the train station on the other side of the road (grey door).
By car:
• From the M25 take either exit 10 on to the A307 or exit 12 on to the A308.
• From the A3 follow the A309 towards Hampton Court.
Unfortunately there are no direct facilities for parking at our office and we advise that you leave extra time for parking in a car park ( or in a side street. Hampton Court Palace has 204 car parking spaces (daily rate applies).

Time / Date Details

When is it on
The helpline is available Monday to Friday, from 9:30-12:30 and 14:00-17:00 and 20:00-22:00 Tuesday evening

Other details


The Helpline and our advice centres at Manchester, Thornton Heath, Aldershot, Waterloo and Hampton Court are Free.
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