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Voluntary Action North Somerset - COVID-19 - Supporting the community

Working in partnership with commissioners and providers, we have launched a coordinated volunteer initiative to help broker individual to meet demand in health and social care roles and within other statutory service provision throughout the COVID-19 outbreak.

If you are an individual who would like to register to volunteer then click on the link and complete the registration forms available (online or printable) Community Volunteers Programme

In response to the escalting COVID-19 situation, please see key updates for VCSE's across North Somerset.

National Policy Guidelines – the most up to date and relevant guidelines for the sector can be accessed through the NCVO website. The .Gov Business pages provide more detailed guidance for employees, employers and businesses. Following the announcement of  funding and support for businesses affected by COVID-19, we are still awaiting further detail about what exactly this will mean for charities and will keep you updated once we know more. 

Local Funding and Business Support -  Quartet Community Foundation have launched a COVID-19 Community Response fund, follow the link to it on their website to find out more - The Economic Development team at NSC have created a COVID-19 business support page, including details of national grants/loans and other useful information for businesses. 

Community Groups & Mutual Aids – with the mass concerted effort taking place through new and existing community groups and mutual aids providing support within communities. Before setting up something new, you might like to check the register of mutual aids to see if there is something already happening in your area. In addition, we wanted to share ‘our top 5 things to think about’ when overseeing a community group, forum or mutual aid: 


  1. Avoid providing unqualified advice – instead offer support and signposting to services (NSOD is a useful starting place for info)

  2. As group leaders/moderators, you should not personally arrange contacts or mutual agreements 

  3. Moderate posts on forums - be aware of safeguarding and your duty of care to protect vulnerable adults 

  4. Services provided should be voluntary - no financial transactions involved

  5. Ensure that links to Government guidelines are accessible on your pages, and try to keep them updated regularly

VANS has collated a list of Mutual Aids and Community Groups providing support across North Somerset to enable us to share wider communications with the relevant group leads, this list will be shared on VANS website The website now inlcudes a link to an online form to register your organisation/group to enable it to be added to the list.  see Registration form for organisations/group

‚ÄčIndividuals Requiring Care and Support – we ask that anyone requiring social care support should go direct to the North Somerset Care Connect service. Residents will be registered centrally and relevant information sent to providers to offer support where applicable.

Who to contact

Voluntary Action North Somerset website

Other details


Referral required
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